Collection: Sylvanian Families

Which Sylvanianproducts should I choose?

The wide range of products confuses everyone and asks us which Sylvanian products to choose. Our offer includes products that meet all requirements and put your well-being first. ChooseSylvaniannow.

SelectedSylvanianproducts of the highest quality

The bebe concept assortment has been carefully selected so that everyone can use it. The high quality ofSylvanianproducts ensures no allergic reactions and is designed for everyone. Choose the brand and feel even better with Sylvanian products.

Payment for Sylvanianin bebe concept products

You can pay for Sylvanianproduct orders in our bebe concept online store using the following methods:
Fast payment - Tpay.com Card Payment' - online transfers, BLIK, online card payment
-Transfer to account' - traditional transfer
Bebe Concept mBank
65 1140 2004 0000 3502 7827 6719
-Cash on delivery' - cash on delivery payment from the courier to the courier

the above-mentioned payment methods are safe and will allow us to quickly start the shipping process of your order forSylvanianproducts.

Delivery of Sylvanian

products

We ship Sylvanian products via InPost and DPD courier companies. They guarantee fast and timely sending of parcels to any indicated place in Poland on the next business day between 8:00 a.m. and 6:00 p.m.
Foreign shipments are made via DHL and may take 2-5 business days.
The parcels are insured, thanks to which we ensure safe delivery of Sylvanian products by couriers.

Orders to countries outside the European Union may involve additional fees (customs duties, VAT) on the recipient's side. As the sender, we are not responsible for the amount of these fees.

SHIPPING PRICE LIST for Sylvanianproducts in DOMESTIC Poland:
- PLN 17 DPD courier (for prepaid orders up to PLN 499 PLN)
- PLN 0 DPD courier (for pre-paid orders from PLN 500)
- PLN 23 DPD courier cash on delivery
- PLN 17 InPost courier (for pre-paid orders up to PLN 499)
- PLN 0 InPost courier (for orders with prepayment from PLN 500)
- PLN 20 InPost courier Cash on delivery
- PLN 11.99 Delivery to InPost parcel locker

Returns and complaints about Sylvanian

products

The customer has the right to withdraw from the sales contract within 14 days from the date of receipt of the order with Sylvanian products. If 14 days have passed since your purchase was delivered, unfortunately we cannot offer a cash refund. In exceptional cases when the return deadline is exceeded, please contact us by e-mail - we will try to offer a satisfactory solution.

In order to make a return/exchange, the goods cannot show signs of use and must be in the same condition in which the customer received them. It must have tags (if attached by the manufacturer) and cannot be washed. It must also be returned in its original packaging along with a completed returns form.
To make a return, please complete the form and include it with your shipment. If you are unable to print the form, please fill in the necessary data by hand on a piece of paper.
Send them back by courier to the warehouse address given below:

Bebe Concept
ul. Trenów 55
05-080 Laski

If your return is approved by us, we will immediately transfer the funds to the account number you provided or issue a voucher for a given amount to be used in our store (depending on depending on the selected option in the form). We reserve 14 days to consider the return.

In case of a complaint about a defective product, please contact us by e-mail kontakt@bebeconcept.pl - Please attach the completed complaint form and photos illustrating the defect.
We immediately forward the case to manufacturer of the damaged item and follow his instructions.

Vendor: Producent: EPOCH COMPANY, LTD., 2-2-2, Komagata Taito-ku, 111-8618 Tokyo, Japan,

Distributor: Dystrybutor: Epoch Holland B.V., Industrieweg 15, 2254 AE Voorschoten, Netherlands, contact@epochholland.nl