Konflikty w rodzinie
Delivery time up to 14 days - product on order Shipping 1-2 days
DESCRIPTION
DESCRIPTION
It is a collection of practical tools for dispute resolution, effective communication in a family, relationship or school.
The author humorously shows how:
- notice a conflict before entering it,
- accompany a child, partner or other person in a conflict situation,
- manage the dynamics of the conflict,
- split up conflicting sides
- build respect for the other side of the conflict.
Who is the author?
Katarzyna Dworaczyk - mediator, communication trainer, author. He also conducts individual sessions using the Inner Family System (IFS) method. He trains and lectures in institutions, kindergartens, schools and for business. She created her own model of accompaniment in SNO conflict situations. He is fascinated by anger, trauma, intergenerational trauma, beliefs and the ideas of Nonviolent Communication (NVC) and the Inner Family System.
RETURNS AND COMPLAINTS
RETURNS AND COMPLAINTS
Delivery:
We ship via the renowned courier companies InPost and DPD (in Poland) and DPD, DHL (abroad). They guarantee fast and punctual shipping of packages. We also deliver orders to InPost parcel lockers throughout Poland.
Standard shipping time is 1-2 business days.
We also send orders cash on delivery.
Returns:
The customer has the right to return the purchased goods within 14 days of receiving the order without giving any reason from the purchase contract.
We try to refund the amount immediately after receiving and checking the shipment from the customer.